Delete your TerraAurelium account and data.
Submit the form below to request permanent deletion of your TerraAurelium account and the personal data associated with it. You do not need to install or open the app to make a request.
What happens next
Step 1
Submit your details
Use the email address connected to your TerraAurelium account.
Step 2
We verify ownership
We may email you for confirmation to keep unauthorized requests from affecting your account.
Step 3
Account and data are deleted
Once verified, we process the permanent deletion and notify you when it is complete.
Data we delete
Your profile, apiaries, hive and inspection records, notes, uploaded media, reminders, and other account content.
Processing time
We aim to complete verified requests within 30 days, unless applicable law permits or requires more time.
Limited information may be retained
We may retain transaction, fraud-prevention, security, or request records where required for legal, tax, accounting, or compliance purposes. Any retained data is limited, protected, and deleted when the required retention period ends.
Deletion request
Identify your account
We will use these details only to locate your account, verify the request, and communicate about deletion.